Privacy Policy
Effective Date: 17/11/2025
Welcome to TejashFoods.com!
Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop from our website.
By using TejashFoods.com, you consent to the practices described in this Privacy Policy.
🔐 1. Information We Collect
We only collect information necessary to complete your orders and improve your experience.
a) Personal Information
When you place an order, contact us, or create an account, we may collect:
- Full name
- Email address
- Phone number
- Billing & shipping address
- Payment details (handled securely by authorized payment gateways)
b) Non-Personal Information
Automatically collected data may include:
- Browser type & device info
- IP address & location (general)
- Website usage analytics
- User behavior (pages visited, clicks, etc.)
c) Cookies & Tracking Technologies
We use cookies to:
- Maintain your shopping cart
- Recognize returning customers
- Improve website performance
- Provide relevant product suggestions
You can disable cookies anytime in your browser settings.
🛍️ 2. How We Use Your Information
We use your data to:
- Process orders & payments
- Provide delivery updates
- Respond to support inquiries
- Improve products & user experience
- Send offers & updates (only with your consent)
- Prevent fraud or misuse of services
We never sell or rent your personal data to other companies for marketing.
💳 3. Payment Security
Payments are processed through secure third-party gateways (like Razorpay, PayPal, Stripe, etc.).
We do not store full credit/debit card details.
🚚 4. Sharing of Information
We may share data only with:
- Shipping & delivery partners
- Payment processors
- Customer support and IT service providers
- Analytics tools for performance improvement
All partners follow strict confidentiality and security policies.
🌍 5. International Data Transfers
Your data may be processed on servers outside India/USA, depending on service providers.
We ensure compliance with Indian Data Protection guidelines and U.S. consumer privacy rights.
🧾 6. Data Retention
We retain information only as long as necessary to:
- Provide services
- Comply with tax & legal requirements
- Resolve disputes and prevent fraud
Data no longer needed is securely deleted or anonymized.
🔒 7. Data Security
We use industry-standard security including:
- SSL encryption
- Secure servers & firewalls
- Access-restricted systems
Although no system is 100% secure, we take maximum precautions to protect your data.
👶 8. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect data from minors.
Contact us if any child data is mistakenly collected.
✉️ 9. Communication & Marketing
With your consent, we may send:
- Discounts & offers
- New product updates
- Order notifications
You may unsubscribe anytime via email link or contacting us.
⚙️ 10. Your Rights (India & USA)
Depending on your location, you may request:
- Access to your stored data
- Correction or deletion of information
- Withdrawal from marketing emails
- A copy of your data
To exercise rights, contact:
We aim to respond within 30 days.
🧭 11. Third-Party Websites
We may link to external websites (shipping/payment providers, social platforms).
Their policies apply — we are not responsible for their content or data use.
⚖️ 12. Legal Requirements
We may disclose data if required:
- To comply with law enforcement or government requests
- To protect rights, safety, or property
- To prevent fraud or harmful activity
🔄 13. Changes to This Policy
We may update this Privacy Policy occasionally.
Revised versions will be posted with a new Effective Date.
Continued use means you accept the changes.
📩 14. Contact Us
For queries, privacy concerns, or rights requests:
📧 ankur@tejashfoods.com
🕒 Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
❤️ Our Promise
At Tejash Foods, we respect your privacy and protect your information with care.
Thank you for trusting us to deliver natural, healthy, and authentic products to your home.