Shipping Policy
Last Updated: 17/11/2025
Thank you for choosing TejashFoods.com!
We are committed to delivering fresh and authentic Dry Fruits, Spices, and Ayurvedic wellness products safely and on time. This Shipping Policy explains how we process, handle, and deliver orders across India.
Our goal is to give you a smooth and reliable shopping experience.
🚚 Domestic Shipping (India)
We proudly ship to all major cities and locations across India.
⏱️ Processing Time
- Orders are processed within 1–3 business days
(Monday to Saturday, excluding public holidays) - During high-demand periods, processing may extend slightly
- You will receive a shipping confirmation email & tracking details once dispatched
🛍️ Shipping Charges
We believe in transparent pricing:
- Standard Shipping: 3–7 business days
- Shipping charges may vary based on location, weight, and courier partner
- Free shipping may be applicable during promotional offers or above a specific order value (if applicable — you can customize this)
🚚 Delivery Partners
We ship using trusted delivery services such as:
- Delhivery
- Bluedart
- DTDC
- India Post
- Other reliable courier partners based on destination
Delivery timelines may vary depending on your PIN code and courier availability.
🔍 Track Your Order
Once your order is shipped, you will receive:
✔ SMS/Email with tracking number
✔ Direct tracking link for real-time updates
If tracking details do not arrive within 48 hours of dispatch, please contact us.
🛑 Possible Shipping Delays
Delivery may be delayed due to:
- Remote area or limited courier service
- Logistics or transport disruption
- Weather conditions or natural issues
- Festive/seasonal rush
- Operational delays from courier partners
We appreciate your patience and understanding in such cases.
📍 Incorrect Shipping Address
Please ensure your delivery address is correct at checkout.
Tejash Foods is not responsible for orders:
- Delayed or returned due to incorrect/incomplete address
- Lost due to customer-provided address mistakes
If you need edits, contact us within 12 hours of placing your order.
📦 Lost, Damaged, or Missing Products
We pack each item carefully, but if any issue occurs:
Please contact us within 3 days of delivery with:
- Order Number
- Photos of damaged packaging/product (if applicable)
- Tracking number details (if missing package)
📧 Email: ankur@tejashfoods.com
We will assist you with a replacement or refund after verification.
🕒 Delivery Timeline Overview (India)
| Shipping Type | Estimated Delivery | Charges |
|---|---|---|
| Standard Delivery | 3–7 Business Days | Based on weight & location |
| Express Delivery (if applicable) | 1–3 Business Days | Additional Cost |
💬 Customer Support
For shipping-related questions or order assistance:
📧 Email: ankur@tejashfoods.com
🕘 Hours: Monday to Saturday — 10:00 AM to 6:00 PM IST
We aim to respond within 24 hours on business days.
❤️ Our Commitment
Your trust and satisfaction mean everything to us.
From careful packing to secure delivery, we take every step to ensure your products reach you fresh and in perfect condition.
Thank you for choosing Tejash Foods — Where Nature Meets Purity.